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Email: info@inspectamatic.com Phone: 415-282-8739 About Help
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Your Website's FeaturesIf your website is missing a feature you need, it can be customized, sometimes at no extra cost. Your website will do EXACTLY what you need. Additionally, we are constantly adding new features based on user feedback. Two Plans To Choose From
The following features are available in both plans: Customizable Order FormWe have the most flexible order form around! All order form sections, fields, and field options can be renamed and moved around. Turn fields on or off. Make them required or not. Depending on who's looking at the order (admin, inspector, or client), make each field editable or just viewable, or neither. When an order is submitted you'll get a notification email and the client will get an automated thank you note. Order ManagementAll your orders will be saved in the website's backend admin area, which only you (or your inspectors) have access to. You can see all orders at a glance and print them out. With InspectCOMPLETE, you can also filter, edit, export, and archive orders. Assign orders to inspectors manually or have the website offer orders to inspectors automatically or suggest inspectors based on location or distance variables. inspectors will only see orders assigned to them. Unlimited Pages and SubpagesIf you can use a word processor and a browser, you can maintain your website's content yourself using our in-the-browser WYSIWYG editor. Publish your contact information, areas served, and pricing. Show off your resume and clientelle. Write the unique content that will get your site high search engine rankings (or request web marketing assistance). Every page comes with up to three content areas (two sidebars and a main content area) and three areas where links appear (main navigation including dropdown menus, sidebar, and footer). You can also edit an optional footer message. At your request, we'll add things such as mortgage calculators, news feeds, and weather reports to whichever page(s) you specify. With InspectCOMPLETE, you can require clients to login before they can see a particular page. Online PaymentsBorrowers/clients can search by address or order number and pay online through a merchant account or PayPal. Read more about online payment processors. Rock Solid Hosting & Email Address(es)Hosting is the service that keeps your website live on the web 24/7, and it's included in your package price. Hosting is managed by a datacenter in Dallas, TX with backup systems, firewall, and a dedicated server team that stays on top of things at all times. Uptime is routinely above 99.95%. Increase your business' professionalism with your own customized @yourcompany.com email address. Stop looking amateurish by using a Gmail, Yahoo, AOL, Comcast, or Hotmail email address. Check your email from anywhere there's an internet connection. We'll create your custom email addresses, and provide information on how you can set up your email software (Gmail, Outlook, Outlook Express, Windows Mail, Eudora, Thunderbird, Mac Mail) to work with it. "Contact Us" FormMake it very easy for people to contact you by including a "Contact Us" form in addition to your phone number, fax, address, etc. The sender will get an automated thank you note that you can customize. Search Engine OptimizedOur packages are built from the ground up to rank well in search engines. You'll get customizable title, headline, content, and meta description fields which can greatly help your search engine rankings when properly used. Plus we'll give you advice on how to write with search engines in mind. Additionally, page URLs are search engine friendly, so instead of www.yourwebsite.com/page.php?fd_id=238 your page URLs will look like www.yourwebsite.com/about_us But it's not enough to just optimize your site if you're in a competitive geographic market; you might want additional web marketing services. Training and Support for the Life of the SiteYou'll have access to easy to understand user's guides and help files and an optional telephone training session to help you understand how your website works. That's usually all it takes. But if you ever need any help in the future with any aspect of your website, support is available. You'll get two hours per year (that equals a lot of emails) included with InspectCOMPLETE, and one per year with InspectBASIC, $75 per hour afterwards. Any unused support time can be applied to a system upgrade at the end of the year, often at no extra cost. Site BackupsYour site will be set up to automatically email you a backup of its database on a regular basis. Once a week, once a day, once an hour. It's up to you. You can also make manual on-demand backups. Non-database site files are backed up weekly by the hosting service, and we also keep a copy in our files. Unlimited OrdersThere is no additional fee per order no matter how many orders come in. List Properties for Sale/Rent*For an extra $97/year, the Properties Module gives you unlimited, searchable property listings within your inspector website. No other website package offers full-featured real estate listings and inspector-related features at such a low cost. Listings include details, printable flyers, map links, virtual tour link, and more. You can select a featured listing that will appear on your site's home page. Unlimited agents. The features below are only available in InspectCOMPLETE: Unlimited Clients and inspectorsSign up as many clients and inspectors as you like. You can create their accounts or they can create their own accounts which you then approve or reject. You can require inspectors to pay a periodic membership fee. InvoicingClient invoicing is robust and flexible:
The website records all payments, keeping track of what orders are paid for and what orders still need to be invoiced. All billing and payment features are secure and don't expose client card data. Fee Split, Review inspector Fee, Service ChargeYou can set up a default fee spit percentage for each inspector, and this is also editable on a per-order basis. If you have the review inspector enabled, you can set their fee to be deducted from the appraisal fee before the main inspector's fee split percentage is deducted. Set a service charge on a per client and per order basis that will be calculated for each order. Admins or inspectors can then easily see a breakdown of their fees. Multiple Company DivisionsEasily divide your company into multiple divisions with a different sub-admin overseeing each division's clients, inspectors, and orders. Admin Can Approve/Reject ReportsTurn on this option and when an inspector uploads a report, an admin must first approve it before the client can see it. When the report is approved, the client will receive an email including the report. It will also be ready for downloading within their client area. Client AreaNo more time wasted on little phone calls. When your clients login to your website, they can see all their orders. They can see status messages you've attached to their orders. They can place new orders without having to re-enter their contact information. And they can see their billing history and pay for unpaid orders. You can choose whether or not clients have to pay for an order first before they can download their reports. Newsletters and Group EmailingEasily send email newsletters or other group emails to your clients, inspectors, and/or admins. You can send to all members of the user group or specify individuals. Send as a batch or customize each one and send one at a time. Share Data with Your SoftwareEasily export either your client or order data to Excel, FileMaker, Access, and most every database or spreadsheet software in existence. Reports and SummariesTake in the state of your online business at a glance through the Billing Summary. See how much each inspector is owed with the inspector Fees report. Filter results by date and by client. View inspector turn times. Or run the Field Calculations report and perform basic math on order form fields within a range of dates or clients (useful for calculating affiliate commissions). User-Selectable PermissionsPerfect for larger offices, you can select whether inspectors can or can't do certain things, or assign certain privileges to specific individuals. Allow inspectors to create new orders or not. Edit orders or not. Create new clients or not. * Properties Module is an extra $97/year. Monthly fee includes hosting and basic email services. Items such as domain name fees, content placement, custom visual design, logo, animation, stock photos, multiple order forms, third-party fees related to online payment processing, and ongoing website marketing may add to the base price. See setup fees and options. Ask questions, try the demo, or get it now. |