All About Invoicing and Payments

In order for online payments to function, you'll need to be set up with an online payment processor. If you don't have an online payment processor, you can still send invoices (in InspectCOMPLETE) and then be paid by check or other non-website method.

In the InspectBASIC package, you can allow clients to pay for their order right after they submit the order, and you can tie order prices to the inspection type (or any other dropdown list) that the clients choose. Set this up in the admin under Site Settings > Data Fields > Payment Settings.

Clients can also go to the Pay Now page in your site (if you have it enabled) and pay you any amount.

In the InspectCOMPLETE package, you also have the option to let clients pay directly after submitting the order as above, but there are more invoicing options as well.

You can create invoices manually and send them to the client. Invoices can also be created automatically when you upload the final report file(s).

Manually created invoices can include as many orders as you have in your system, and can include non-order expense items. Automatically created invoices generally only include one order.

There is also an option to allow clients to take the initiative in paying for their orders, and when they do this an invoice is automatically created.

When clients pay for their orders online, the system will automatically deduct the paid amount from the invoice balance. If clients pay offline, for example with a check, you will have to manually note their payment in order for the system to recognize it.

When invoices are created, the quotedfee and the servicecharge will automatically be listed separately. Read more about inspection fees.

For more information or if you have any questions please email info@inspectamatic.com.

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